Products & Services
Contact Officers@Work
This one day training session is for those who are new to the role of a contact officer or who are in need of refresher training. This program will provide participants with the confidence in their roles to support staff.
Cultural Diversity@Work
This interactive program will enable participates to fully appreciate and understand the differences of various cultures as well as gain the conceptual skills and knowledge to start engaging in more effective communication.
Disability@Work
This highly interactive and activity based program will certainly provide each participant with a practical insight into the needs of people with disabilities within your workplace, customer base or community.
Diverse Teams@Work
This course focuses on how to create high-performing diverse teams and is ideal for managers of teams that already face diversity issues, or for managers who are creating new teams from a diverse workforce.
Diversity & Inclusion@Work
This program introduces participants to the concepts of diversity and inclusion and the many elements that constitute human diversity. The program also considers the business case to diversity with some basic strategies on building an inclusive workforce and inspiring diversity champions.
Equal Employment Opportunity@Work
This essential training program has been developed to enable participants to respond effectively and confidently to Equal Opportunity legislation requirements and related workplace behavioural issues that include bullying and harassment.
Genders@Work
The aim of this training program is to provide strategies and practical tools that address basic questions around gender difference and the challenges that these raise in the workplace.
Generations@Work
This interactive and informative program will provide participants with an understanding of the importance of generational difference in the workplace. It will analyse each groups' attributes, values, leadership styles, learning and motivational approach and their methods of communication.
HR & Diversity@Work
This program aims to provide participants with the essentials needed to create and develop a diverse workforce within your organisation. The program will also look at inclusive policies and procedures and will provide practical techniques that can be used to support management and supervisors in developing inclusive teams which benefit from having diverse staff.
HR, OHS & Employer Relations@Work
This training program has been for those in roles that are responsible for the development and implementation of company policy and procedure. This workshop will familiarise participants with their responsibilities and best practice to manage risk.
Indigenous Awareness@Work
Indigenous Awareness training offers an opportunity to gain insight into Australia's Indigenous culture, history and contemporary issues through personal narrative. This course aims to raise awareness about Indigenous culture and facilitate understanding between employers, staff and Indigenous Australians.
Leading Diversity@Work
This program has been designed to assist managers in understanding their organisation’s drivers around seeking and supporting a diverse workforce. Barriers to diversity and inclusion will be discussed and concerns identified and addressed.
Managing EEO@Work
This workshop will familiarise managers with the law and the skills to interpret and apply it properly. Participants will explore case studies and actual scenarios that will offer strategies to assist in handling complaints and grievances.
Servicing Your Diverse Community@Work
This program has been specifically designed for those who work in the customer service areas of large organisations where dealing with the diverse members of the community is part of the day to day operation. This program will empower participants to work confidently and effectively with people from diverse backgrounds.
Sexuality@Work
This program explores human sexuality in all its forms, gay, lesbian, bi-sexual, transgender and intersex. Participants will be presented with the laws that protect individuals against discriminatory practices and how to build a GLBTI inclusive workplace.
World@Work
This program aims to build Cultural intelligence (CQ) through developing a deeper understanding of participant’s cultural programming and the further dimensions of others. This session considers cultural heritage and values to assist in harnessing the power of cultural diversity.
Connections@Work
This training program has been developed for job service provider staff to assist consultants to work effectively and confidently with diverse job seeker, including those with a disability, criminal record, long term unemployed etc. This program is about creating more opportunities for your candidates when assisting them with the job seeking process
HR & Disability@Work
This program has been designed for those participants who have been allocated the task of either implementing their Disability Action Plan or simply diversifying their workforce by creating more inclusive process for those with disabilities who wish to access employment opportunities.
Unconscious Bias@Work
This interactive and informative program will provide participants with an appreciation and understanding of their unconscious bias and how this influences their decision making process within the workplace.
